Patient must have been seen less than 3 months ago, unless this has been discussed with doctor and doctor has noted agreement on patients file.

Prescriptions will be ready 48 hours after request, unless an urgent script is requested at a higher fee.


Please direct written formal complaints to the Practice Manager at Health Te Aroha, who is the complaints officer.

Nationwide Health & Disability advocacy service

Available free support or guidance with resolving concerns about a Health or Disability Service, Free Phone 0800 555 050


It is the policy of the practice that payment is required on the day of consultation/service.